ABOUT

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What is a patient portal?

A patient portal is a secure online website that give you convenient, 24-hour access to your personal health information from anywhere with an Internet connection. Using a secure username and password, you can view your hospital health information electronically from participating organizations/sites across South West Ontario. 

What is MyChart?

MyChart is a patient portal that is owned and operated by Sunnybrook Health Sciences Centre.

Where does my health information come from?

Patient health information is provided to the MyChart Patient Portal through ClinicalConnect, a web-based portal that provides physicians and clinicians with real-time access to their patients’ electronic medical information from all acute care hospitals, Local Health Integration Networks’ Home & Community Care Services and Regional Cancer Programs in South West Ontario.

What hospitals are sharing health information with MyChart?

Please click here to view which hospitals in South West Ontario are contributing data to MyChart.

What hospitals and clinics are registering patients for MyChart accounts?

Please click here to view which hospitals in South West Ontario are registering patients.

If I signed up for a MyChart account outside of southwest Ontario (i.e. Sunnybrook), do I need to enroll for a MyChart account again?

No. To access your records from hospitals within southwestern Ontario, log in to your MyChart account and follow these steps:

1. Click on "Manage my account" on the left hand side
2. Click on "manage sites"
3. You will see the hospital you signed up at listed as your registered site (i.e. Sunnybrook), and should see "south west Ontario" under "Manage Sites- Request Access"
4. Add South West Ontario as a participating site, log off, and log back in. You will then be able to view your results by clicking "clinical records", "south west Ontario"

Can I only view health information from the hospital where I enrolled for a MyChart account?

No. A MyChart account allows the user to view health information from all participating/data-contributing hospitals within southwestern Ontario.